Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You can exercise your rights using the options below.
Disclosure or download of data (Disclosure)
You can request the disclosure of your personal information held by us, including your order history and account information.
Response time: We will respond without delay (within a reasonable period) after receiving your request.
Correction of registered information (Correction, Addition, Deletion)
If the personal information we hold is incorrect, you can request correction, addition, or deletion of the content (e.g., incorrect address, misspelled name).
Suspension of use or erasure (Suspension of use, etc.)
In certain cases, you can request the suspension of use or erasure of personal information (including account deletion).
⚠️ Important: Due to tax and legal compliance, security, fraud prevention, and other reasons, it may not be possible to erase all information immediately.
Withdraw consent / Change privacy settings
You have the right to withdraw consent for tracking technologies at any time, including consent for Shopify marketing. This will apply to your future use of this store and stop the collection of data for optional purposes.
Privacy Choices
Manage your privacy settings. Depending on your region of residence, you may have the right to opt out of the sale of personal information, withdraw consent for tracking, or customize your cookie settings.
Contact Us
For inquiries regarding the handling of personal information and the exercise of rights, please contact us at the following:
Email: info@de-bg-dicht.de
Address: Poststraße 28, 31688 Nienstädt , Germany
Complaint destination
If you are not satisfied with our response, you can consult or file a complaint with the Personal Information Protection Commission (PPC) or an accredited personal information protection organization.